Response: 5february2024: thanks for your rating! 28December2023=Hi Connie, I want to apologize for what happened. I'm very very sorry! I had personal and family problems. I know this is not a reason, I made a mistake, but I truly apologize to you with all my heart ❤️. Now I'm back, I'm a good and kind person. I don't want people to think badly of me and I want to make amends for my mistakes by sending the package again that never arrived. I hope you will accept my apologies 🙏 Elena